I facilitate daily design scrum meetings, retrospectives and sprint planning. I build teams and work with offering managers and executive team to prioritize work for UX Leads and designers.
I help facilitate Design Thinking workshops for IBM’s Compute offerings.
“IBM Design Thinking is a framework for teams to understand and deliver great user outcomes at the speed and scale of the enterprise. Using IBM Design Thinking begins with a focus on user outcomes, a multidisciplinary team, and a spirit of restless reinvention. We’ve put these pieces together into a powerful behavioral model and a set of key practices to scale design thinking to even the most complex projects.”
Crafted an end-to-end story for IBM’s InterConnect conference and outbound marketing teamsby helping to consult and facilitate meetings with multi-team stakeholders and executive team.
As easy as ordering a pizza
Details are confidential.
Configure and scale cloud resources on demand.
With on-demand provisioning of bare metal and virtual cloud resources, you’re able to deploy an enterprise-class VMware environment on IBM Cloud in a matter of hours (rather than weeks or months).
Securely extend your VMware footprint around the world.
Break your VMware workloads out of your limited on-premises facilities by expanding your virtualized data center into any of our 30 data centers around the world.
Simplify the management of your VMware hybrid cloud.
Expand or move your VMware cloud environments to any IBM Cloud data center quickly and easily with the VMware management control panel your team already uses.
Helped define the strategy for the 2014 development planning for Visual Studio. Designed workflows, strategy and consulted division wide stakeholders.
Concurrently designed run time and design time workflows to illustrate the complete developer experience within Visual Studio. Worked with Office 365 and Visual Studio teams.
Worked with stakeholders to design specific experiences.
This work is confidential.
Enhanced the current Visual Studio Online experience by adding user centered features to the TFS Work Item Tracking system experiences.
Hosted design workshops, consulted stakeholders, iterated on designs and performed usability testing. Gathered stakeholder sign off and delivered workflows and redlines.
The outcome increased user performance and the scaling of the TFS Work Item Tracking experience.
TFS Kanban Boards & hierarchy
Team Rooms allow developers to communicate and view related TFS items in real time.
Tasked to create a team room experience from scratch. Hosted design workshops, consulted stakeholders, iterated on designs and performed usability testing. Gathered stakeholder sign off and delivered workflows and redlines.
The outcome is a popular team room experience that compliments the Visual Studio Online experience.
Microsoft project managers use PowerPoint to communicate their ideas to stakeholders.
Unfortunately, PowerPoint isn’t the best prototyping tool, so I designed and developed this fully functional PowerPoint toolkit to allow Microsoft teams to create higher fidelity Ux prototypes.
During discovery, design and development, I collaborated across multiple teams and hosted multiple brown bag talks.
The TFS Prototyping Toolkit is still in use today.
“New Open APIs for Office 365: These REST-based APIs for mail, files, calendar and contacts will empower Android, iOS, Windows or Web developers to leverage over 400 petabytes of Office 365 content to deliver enhanced productivity to the millions of Office 365 subscribers. Available today through the Microsoft API Sandbox for Office 365.”
From inception to deployment, my vision design work started 4 months before the intial launch. Performed countless pivots and mockups for design reviews.
Designed an end to end API Sandbox experience where developers are encouraged to learn and play with the Office 365 API’s.
Ongoing work includes designing towards the long term vision.
Minimal viable product
I helped enhance the current Napa experience by adding new customer onboarding and file generation experiences.
Worked with stakeholders and researchers to iterate and gather feedback. Delivered workflows and redlines. Worked with developers during implementation.
The outcome was a lower abandonment rate and greater customer success level.
Onsite Assessments is an onsite hazard assessment application that allows field sales agents market products based on the hazard entry.
Further information on this project is confidential.
HoloMaps was my Microsoft Hackathon project. Here is the storyboard for the video.
All other information is confidential.
– Windows App Store
– Best Windows 8 Apps
Start screen tiles (not yet customizable)
Video and overlay theme packs
Accelerometer and swipe sensitive parallax video and camera backgrounds
Customizable with your own video backgrounds and overlays
“[…]There is one thing, however, that could completely change your opinion on the Start screen. Simply called Startuy, the concept you’re seeing here is a re-imagination of the Windows Start screen, bringing lots of great features on Windows 8.1.”
For fun! I created Startuy from ideation to deployment, keeping it scoped to a Minimal Viable Product. I worked on it for an hour a day during lunch for a few months until it was complete.
Come up with an original application concept
Make everything from scratch
Use the best tools
Author in C#
Talk to hardware
Support in app purchases
Deploy to a Surface RT device
Bend the Ux rules
Pass the Windows App Certification Kit
Use the Windows Store dashboard
Pass Windows Store certification
Successful UX hiring manager and mentor.
Performed research, hosted design workshops, consulted stakeholders,
iterated on designs and performed usability testing. Gathered stakeholder sign off. Delivered workflows and redlines.
LabVIEW is a system-design platform and development environment for a visual programming language. I was tasked to update the UX from the existing LabVIEW platform experience.
LabVIEW Web UI Builder gives you the ability to develop lightweight, web-based thin client applications through graphical programming. These applications serve as graphical user interfaces GUIs that enable users to remotely monitor and control LabVIEW-based measurement and automation systems through a web browser.
LabVIEW system designer supports visual programming at a higher level of hardware abstraction.
Tasked to collaborate with stakeholders to define the UX for a family of products. Holistic design approach to keep the product family aligned. Generated style guides and delivered UX guidance across product teams.
…select experiences that I have worked on.
Performed market research and user studies.
Here are a few snapshots from my market analysis at NI Week.
LabVIEW Education Edition needed a fresh welcome experience for their student target audience. Here is a hi-fidelity design that I designed and modeled for stakeholder review and user testing.
After reviewing the application commands holistically,
I gathered feedback, performed card sorting sessions and iterated. I found that customers typically perform configuration operations and design operations separately. As a result, I created two contextual ribbon tabs when a control or indicator has been selected: Configuration and Design. It has performed well in user testing.
My goal was to keep the interaction models consistent, but the challenge was to keep them extensible. The result is this lightweight but powerful context menu.
The LabVIEW visual programming language allows blocks to be arranged in any fashion adding to their complexity. I finely tuned the workflows and interaction models due to their complexity.
I designed for field validation in the ribbon. This is especially tricky when one field relies on another and becomes a problem when when modal error dialogs interrupt the user’s rhythm. Allowing fields to stay in an error state when the user moves on to another resolves this problem.
Pallets can be large. When expanding a branch, the label isn’t always visible.
To increase label visibility, I placed the lable vertically to the left of the expanded branch.
I was careful to only display the labels when the mouse was near the block. Then when wiring starts, the blue wire spool would appear. The wiring target becomes larger during a mouseover to make it an easier target.
There are many ideas about how interact between low and high levels of abstraction. These designs illustrate how to wire between the levels of hardware and software abstraction.
While iterating on the color picker, our usability studies revealed that users primarily use the color pallet instead of the granular color picker. So, I moved the pallet to the top.
I worked on the early UX designs for LabVIEW Next Generation
on touch enabled devices.
Stakeholders were very enthusiastic.
I worked on the experience of LabVIEW connecting to hardware clocks and processors. During our user studies, we found that it adds value to display the health level of a wire.
Visual and interaction designs for Front Panel controls and indicators.
Create, View, and Download Direct Marketing Address Lists.
Make Custom Mailings and Send them to your Direct Marketing Address List.
I designed and developed this application from scratch
and sold the technology to a home selling network.
As Senior User Experience Designer, I consulted enterprise level, company wide and external stakeholders to design an all new direct marketing list application.
This was accomplished by instituting a design, prototype, review methodology to gather and flush out design requirements. I completed the overall experience design as well as delivered design communications to developers.
“Scott Postma, the founder and chief technologist for Technical Graffiti, came up with the idea behind Intranet 2004 after consulting for a variety of companies about their intranets. He found that his clients all wanted intranet portals, but bought products that had major redundancies with tools they already owned, such as timesheet systems. He could see that they needed an adaptive framework to hang apps off of, but none existed. So Postma did what any budding entrepreneur would do: he created one himself.”
Intranet 2004: A No-Fuss Intranet Framework – Intranet Journal
My roles at frog ranged from Liaison to Technologist to Technical Lead.
I consulted internal stakeholders and developed frog design’s corporate website. I then took initiative to gather requirements and develop frog design’s corporate intranet.
As Liaison to Living.com, I communicated technical and design visions to in-house
developers and designers. I also developed Living.com’s ecommerce user interface.
Defined user interface modules and technical specifications. Managed the technical aspect of the project. Mentored internal staff in module development and integration at the Frankfurt Germany headquarters.
My role on the Dell project was to enhance user interface controls and empower the designers of Dell’s ecommerce website with progressive recommendations and technologies.
Developed the user interface prototype of the Microsoft Management Portal. Worked with Microsoft’s in house resources to incorporate their .Net strategy into the Microsoft Management Portal.